Versus: Edmonton Food Delivery Services

The four current food delivery platforms in Edmonton.

Admittedly, I wasn’t the first to jump on the food delivery band wagon. For a while, I was aware of Just Eat or Nomme, but I never made the foray into using their services until players like SkipTheDishes, Uber Eats, DoorDash and Foodora joined the game in Edmonton. I dabbled with them just a little bit starting in 2015, and slowly increased my usage over the past few years.

Nowadays, UK-based Just Eat has actually bought out SkipTheDishes, originally a Winnipeg-born enterprise, in order to expand their territory. However, instead of shifting business over to Just Eat, they’ve kept the SkipTheDishes brand, continuing to offer delivery under that umbrella. Nomme, on the other hand, has joined forces with food ordering platform DoorDash, headquartered out of San Francisco. Users of Nomme are now redirected to the DoorDash site.

That recently left me with four apps to test. You may ask why I decided I needed to do a compare and contrast between them. The answer is that exceedingly worse service and one bad experience in particular with SkipTheDishes made me wonder if the others were also declining.

Here’s the background. At work on a Thursday (when we got our first official snowfall of the season), I convinced our manager to order our team pizza. He told us to arrange it and we could expense our lunch. Instead of getting the typical Pizza 73 or Panago, we decided to try Famoso Jasper Ave (just a 6 minute drive away). They deliver exclusively through SkipTheDishes, so I input our selections and submitted our order by 11:24am. The tracking information updated and provided a very standard expected delivery time of 30 to 40 minutes. Great.

About 30 minutes later, I received an automated message from SkipTheDishes informing me that there was high demand for delivery that day and a delay was expected. Fine. Next thing I know, another 5 to 10 minutes go by and I get a phone call from Famoso. Their culinary supervisor wanted to inform me that our food was prepared 20 minutes ago, but no courier had shown up. I let him know that we did get a notification from SkipTheDishes, so I was aware, and we were willing to wait it out. After all, how much longer could it take?

Really? Almost an hour into our wait and still another 75 minutes to go…at least?

Well, I pulled up the tracking information at 12:10pm. It showed a new delivery time of 75 minutes and it was stuck at “Famoso is preparing your order.” I knew that was a lie. I had spoken to someone at Famoso and they clearly had our food ready to go, which meant the problem didn’t lie with them. What’s most interesting is that I’d been watching the courier name change over and over again over the past 50 minutes. At least a dozen or more drivers had been assigned at this point. I was thinking, what gives?

Most emails sent to businesses typically aren’t responded to for at least 24 hours. So, I figured that my best bet was to try to reach out to SkipTheDishes for help through their app chat function. The problem with using chat is that it takes you out of the tracker and eventually, if you exit the chat function for too long, it boots you back out and the message you typed disappears. Should you attempt to begin another chat, you go to the back of the queue once more. On this particular day, there were around 160 people ahead of me all three times I tried to contact someone that way. This went on until about 12:50pm. That’s when I decided a phone call might be best. I ended up on hold for over 30 minutes. If you’re counting, we were pretty much at the 2 hour mark.

In the meantime, I had phoned Famoso’s culinary supervisor back. He let me know that there was no courier in sight and he felt terrible about sending off cold food to us by the time a driver would be available. I asked if there was any way to cancel the order with SkipTheDishes. He was a bit apprehensive at first because a cancellation placed on my end meant they’d still get charged by SkipTheDishes on their end. I didn’t want that to happen. It wasn’t Famoso’s fault and they shouldn’t have to take a hit because SkipTheDishes couldn’t meet the demand. Ultimately, Famoso phoned in the cancellation for me. I was grateful that they managed to get through to the restaurant customer service line much quicker than I could get a hold of anyone.

I was eventually phoned by a SkipTheDishes agent (at the same time someone finally picked up that 30 minute call I was on). My order was stricken and a refund would be issued to my credit card. Okay. No food yet, but I was going to get my money back. Famoso was nice enough to remake our order on the spot. We ended up sending a team member to pick up our pizzas from the restaurant and we paid them directly. The last I had seen on the SkipTheDishes tracker before everything was cancelled was that it would be at least another 40 to 50 minutes. If that was the case, we probably wouldn’t have had our food for another hour or more.

Speaking to the SkipTheDishes agent, they really had no explanation for why this happened. All I can chalk it up to is that they’re expanding much too quickly without the necessary structure in place. Colleagues and friends that I’ve discussed this with have also noted more frequent delays with the service at SkipTheDishes, so I don’t think it’s uncommon. Is it always as awful as this incident? I certainly hope no one else has had to deal with this.

I followed up with SkipTheDishes by email the next day, and didn’t receive an answer from them until a week later. That was only after I prompted them a second time. It was then that I realized they never issued a refund to my credit card, but they actually only provided me with a Skip Credit for the Famoso order. It took approximately another week for them to reply and rectify that. There was no way I was going to have my hard earned money tethered to SkipTheDishes when they hadn’t done anything to deserve it. The way that this was handled, I can’t say I’m likely to utilize SkipTheDishes anymore. Not soon, anyway. My confidence in them is shattered, which is unfortunate.

That’s when I decided to test run the other players in the city. Next up was DoorDash. I placed my order on another particularly wet and miserable day. It went in at 12:10pm at the peak of lunch service. I had selected Joey Restaurant Bell Tower to order food from, which is actually much closer than Famoso to our office (just 2 minutes by car), so I took that into account. Nevertheless, it didn’t matter. Everything was prepared and delivered to my door within 30 minutes. DoorDash had no problem assigning a courier to bring my food to me. It was quick and simple. Their app is designed to keep you up-to-date through the whole process using text messages.

DoorDash is probably the next largest service available in Edmonton. For quite a time, they were the only one to offer delivery from Splash Poke. Although, recently Splash Poke decided to join SkipTheDishes, too, due to overwhelming demand from customers. Thankfully, for now, they are sticking with both platforms. Had they opted to leave DoorDash, I would have been utterly heartbroken. Not just because they’re one of my favourites, but because DoorDash has a more reasonable delivery fee of $1.99 versus $3.45 between my office and their 109 Street location. The only downside to DoorDash is that they don’t have as many restaurants available in the southwest corner of the city, so my options are kind of limited when I’m home. But, downtown workers and residents have a lot to choose from.

Foodora’s app is similar to the rest. Unlike SkipTheDishes, they made it in about 30 minutes.

Foodora was test case number three. This is a business based out of Berlin. They expanded into Edmonton last year, basically taking over the social media pages of local influencers. Couriers carry bright pink delivery packs and can arrive either by car or bike. Their branding was definitely on point. But, I’ve noticed that they haven’t grown as quickly as the other delivery services. Regardless, they have some decent options for the downtown area (don’t bother if you’re far south as they don’t do delivery there; the only choice is to pre-order for pick up).

My order from Nosh Cafe on 124 Street was placed at 11:30am. This was, thus far, the furthest location from my office with an estimated 9 minute drive. Again, distance didn’t seem to matter. My lunch showed up at our office doors by noon and I was eating butter chicken at my desk five minutes later. No issues with the food or the courier.

A few days later, I put Uber Eats up to the challenge. I will state that I had fully intended to order my lunch from Let’s Grill Sushi & Izakaya (107 Street and Jasper Avenue); however, come time to order, their business sat greyed out and listed as “unavailable” in the app. I thought it was odd since it had previously listed an opening of 11:30am (so I waited), but I let it go when it didn’t work and I found an alternative. My second choice was Parlour Italian Kitchen (108 Street and 103 Avenue), which had a drive time of 4 to 5 minutes through Google Maps. Holding true to what I expected, Uber Eats followed suit with DoorDash and Foodora by delivering my Veal Parmigiana at 12:07pm. A total of 27 minutes, 10 minutes less than the initial estimate.

My only complaint was that the item the restaurant prepared was incorrect. Parlour had made a similar, but different dish off of the menu. Additionally, the veal was so tough that I found it to be entirely inedible and had to throw the whole piece away. I noted these issues with the food in the app. By the next day, I had received responses from their help desk, including an apology and a notice that the order had been refunded in full directly to my credit card. I didn’t have to fight them about it, they simply did it. The customer service from Uber Eats far exceeded my experience with SkipTheDishes the week prior.

I should also mention that Uber Eats doesn’t ask for a courier tip on top of the standard delivery fees prior to arrival. It’s optional to add one after your food has arrived, but it’s not mandatory. I suspect they get paid pretty well from their cut of the delivery fees alone since the driver said he was happy to have so many orders coming through that day and I hadn’t even tipped him yet. Also, on occasion, Uber Eats offers some great promos. You just have to keep an eye out for them. The following week, I happened to be looking on the app in the morning when I noticed that they were advertising free burgers from McDonald’s. I managed to snag one of the limited codes and I got to try the Creamy Black Pepper Angus burger for just $2.09 after fees. It made for a decent, inexpensive lunch that day, so it can certainly pay off to keep the Uber Eats platform as well.

I know that this was a very lengthy post, but I felt like it had to be written. I’m no newspaper, and I’m well aware that I didn’t test all of the platforms multiple times in a short span to see if service with each is consistent to what I mentioned above (sorry, I’m not rich enough to order delivery every day). But, I’ve used all of them long enough to realize that service through SkipTheDishes has been steadily diminishing. I’ve heard horror stories of orders having to be made and remade by restaurants because it sits too long while they’re waiting for a courier to come. So, what are your thoughts? Have any of you experienced the same thing as me? Or, do I have bad luck? So many people seem to be on the SkipTheDishes bandwagon (as seen in a poll published on Splash Poke’s Instagram stories last week), but they put me through the ringer and I just can’t support them like I used to.

Edmonton Event Preview: Vignettes Design Series 2018 & Nuit Blanche

Salvador Dali is hidden in one of the Vignettes rooms.

Last Friday, I had the opportunity to attend the 2018 Vignettes Design Series VIP Gala. It was held inside Edmonton City Centre in the old ATB Branch on the ground floor (next to the 101 Street West Entrance). When we arrived, we found a huge line already snaking across the mall. It seemed that we were in for a less than exclusive event.

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When we finally made it into the Vignettes space, we were each welcomed with a tiny disposable cocktail glass filled with a couple of sips of sangria. After that, all other food (aside from what was available in the Sanctuary room) and drinks required ticket purchases at an additional cost. Needless to say, for a $40 price tag per guest, I wasn’t too impressed with how this event was executed. It became much too packed way too quickly, making it extremely difficult to maneuver around (architecturally, the overall footprint is small).

Mostly, my hope of getting to mix and mingle in-person with the artists that had worked on the individual rooms was dashed. They were much too busy with the hoards of other guests that had also paid to get into this party. While I do understand that the money collected from ticket sales does go back into the creation of future Vignettes events, I would rather that the organizers made it a little more low key. Spend less money on getting a DJ (it’s so hard to talk or hear) and expensive catering and allow people who want a more in-depth experience to get just that.

Still, I don’t want to take away from the creativity of the work or the artists themselves. They did a phenomenal job transforming mundane offices, closets and walls into over a dozen fantastical or modern spaces. My favourites included a hidden bar, a rainforest (designed by a 4th grader and built by her father), a living space that utilized hydroponics (FRESCO Culinary provided snacks!), and The Grand Palastrio where time is questioned.

Thankfully, the Vignettes gallery will be open to the public every Thursday to Saturday for a month starting on Friday, September 28 and running until Saturday, October 27. While it won’t have the same crazy atmosphere of the VIP Gala (if that’s more your thing), tickets are only $15 per person and they will have timed entrances to help mitigate overcrowding. I expect that this setup will give visitors a chance to really engage with what’s in front of them without feeling rushed to move along. If you can fit this into your schedule before it’s gone, I do recommend taking the time to see this.

The Grand Palastrio

The launch of the public gallery for Vignettes also coincides with Nuit Blanche Edmonton 2018. The latter is a free late-night contemporary art party that takes place from 7pm on Saturday, September 29 to 7am on Sunday, September 30. Nuit Blanche is in its second full scale iteration (technically the third year in the city though), and this particular event happens for just the one evening throughout the downtown area. To find out what’s in store for this year’s programming, click here. Vignettes has been incorporated into Nuit Blanche and, based on the ticketing site, it appears as though they will not be charging for entry into that area during Nuit Blanche hours. However, you may want to check with Vignettes in advance just to be sure.

Nuit Blanche is an experience like no other with a lot of volunteers working behind the scenes to get the exhibits up and running (I was one in 2015). Although the weather forecast is looking chilly on Saturday night, venture out! Bundle up in a warm coat with a hat and gloves, and maybe bring a thermos with your favourite hot beverage. Participating works come from artists across the globe, and everyone who attends is bound to discover something that they fall in love with.

Edmonton Restaurant Review: Fumaca Brazilian Steakhouse

Unlimited meats, salad bar and brunch items!

Step aside Pampa, there’s a new steakhouse in town! In all honestly, I’ve never actually tried Pampa Brazilian Steakhouse myself. I’ve always been weary of the prices ($51.99 per person for dinner and $33.99 for brunch), unsure if it’d be worth the money considering I can’t really eat all that much meat in one sitting. But, I was scrolling through my Instagram feed earlier this summer and I noticed quite a few posts about a similar restaurant called Fumaca Brazilian Steakhouse.

The spacious interior of Fumaca Brazilian Steakhouse.

This new business is located on the ground floor of the Water’s Edge building at 10143 Saskatchewan Drive. On a nice summer day, it’d be quite enjoyable to sit out on the patio with views of the bridges and the city skyline. During our visit though, it was starting to turn chilly and the winds were high, so indoors we went. It’d been years since I’d set foot into that space (it previously housed New Asian Village). From what I can recall, it used to be a lot more cramped. Now, it’s very open and spacious with a more modern design that utilizes bold colours on the walls and art.

Green = More / Red = Pause

We did have an OpenTable reservation. However, I will note that it wasn’t particularly busy when we arrived. They offer brunch on Saturdays and Sundays from 11:00am to 2:00pm. Timing it so that we could eat before a Fringe Festival show, we decided to dine at 1:00pm. Perhaps showing up later meant it had already quieted down. Therefore, we were quickly seated and given instructions on how the meal works — the buffet is available at any time, but the meats are brought out from the kitchen throughout; if you want the churrasco (Brazilian barbecue), flip the circular card to green and if you need a break, flip it to red.

Brunch at Fumaca is $25.99 and includes French toast, pancakes, scrambled eggs and hash browns as well as a salad bar and an unlimited amount of seven select cuts of meat (at dinner there are 15 varieties, hence the increased cost of $44.99). We started our meal by perusing the buffet. I stacked my plate with the aforementioned French toast and pancakes, dressing those with a berry compote. I also scooped up some hash browns and mashed potatoes on the side. From their salad bar, I chose some red beets, marinated mushrooms, a curry pasta, and the pièce de résistance, full bulbs of roasted garlic.

My initial plate of pancakes, French toast, hash browns, mashed potatoes and veggies.

The latter of my collection from the salad bar was perfect to accompany most bites of meat that I sampled. I mean, garlic works with everything. As for the rest of my choices, they were all tasty and well-seasoned. Nothing was overly salty or inedible. Although, I did feel like the salad bar was a tad scant. There were plenty of dressings and oils laid out to go with bowls of mixed greens and some additional veggies, fruits and toppings, but not much else. If someone opted to pay just for the brunch salad bar on its own ($19.99), I’m not sure that it’d be all that filling.

I was pleasantly surprised by the pancakes and the French toast though. It’s very easy for those to be ill prepared as part of a buffet. When items like those are left out for too long, they can either become hard or soggy. These stood the test with the pancakes remaining rather fluffy and the French toast holding a crispness on the outside.

Then came the meat. Our introduction to their rodizio was through their signature Beef Rumpsteak. Carved right at the table, it was that perfect medium rare pink. The meat was juicy and not overpowered by seasoning. Simply dressed with only a little bit of sea salt, the steak itself was left to be the star of the show. The second was a Beef Garlic Steak; a smaller cut of meat that was succulent and had an extra hint of flavour. The third beef steak we ate was the Top Sirloin. It was a tougher cut since it was leaner than the other two. Flavourful, but, comparatively, the chewier texture wasn’t ideal. Admittedly, we thought the staff were kind of skimping with the slices, but once you’ve eaten several kinds of meat, it’s eventually more than enough.

The Chicken Drumsticks were nicely charred to get that grilled taste. They were also plump. I could have done without those though. I’d much rather something outside the norm of what I might make at home. That’s where the Leg of Lamb comes in. Not too gamey at all and super tender, this was a total treat to be able to have lamb included as part of a limitless brunch.

Crispy Pork Belly with what remained of my Pork Sausage.

When I first told Kirk that there wouldn’t be any regular sausage or bacon, he seemed quite disappointed. Then I mentioned that they serve barbecued Pork Sausage and Crispy Pork Belly instead and his spirits brightened. After all, those are just elevated versions of the usual brunch fare. Initially, we couldn’t put our finger on the herb used in the sausage, and we ended up asking one of the servers. To our amazement, it was cilantro. That is pretty much my taste bud nemesis. Yet, somehow, they managed to make cilantro edible for me. I’m not sure what black magic they’re using in the kitchen, but it worked and the sausage ended up being one of my top picks.

Still, my absolute favourite was the crispy pork belly. These were thick cut portions of pork belly that were seared beautifully on the edges. I did have to remove a little excess fat that had not rendered away during the cooking process, but the acidity from the spritz of lime helped to cut through that as well. The second portion of pork belly was even better. It seriously made the meal.

Fumaca Brazilian Steakhouse seems to have a solid foundation in the kitchen. They’re the only other business of this kind in Edmonton giving the long reigning Pampa a run for its money. The service we received was great, too. I just hope that they get some more people through their doors, and perhaps they can expand their salad bar a bit. Nevertheless, for any meat lover with a hefty appetite, this should be one of their go to places to fuel up on the weekend.

Edmonton Restaurant Review: Riverbank Bistro (St. Albert)

Dessert in the form of Key Lime Pie!

After a day out at the Edmonton International Fringe Theatre Festival in August, Kirk and I decided to treat ourselves to dinner out. Instead of sticking around the busy area of Old Strathcona, we made the trek over to Riverbank Bistro in St. Albert. I’d read recent praise about the restaurant, which opened up inside the Victorian-Style house situated on Mission Avenue last fall, and I wanted to try it.

We showed up for our OpenTable reservation early (at about a quarter to 5:00pm), so I snapped some photos of the building and the interior of the house before we went inside. Interesting to note is that Riverbank Bistro also has a lounge serving a very different bites menu; however, it’s completely cutoff from the restaurant. The lounge actually has a different door on the right hand side of the foyer, accessible when you enter the building. The door to the left takes you into the main dining room.

The dining room is through a door on the left.

Upon our arrival we were greeted immediately. Although we could have requested to sit outside on the patio that overlooks the Sturgeon River, we ended up seated at a table for two inside. Personally, I believe we made the right choice seeing as how a couple that had originally opted to dine outside ended up shifting indoors. It sounded like the bugs were invading.

Prior to our visit, I had perused the Riverbank Bistro menu online. The list of classic items had an elevated air to them, and I was excited to sink my teeth into their offerings. What I didn’t realize was that on Sundays, the only menu they have available is their Sunday Feature Menu. It’s a two-course dinner that includes a starter and an entrée for $28.95 per person. While I’m all for the price, I was a tad disappointed that it was our only option. The menu provides four appetizers and three mains to choose from. My singular hope was that the chef had selected the best from their menu to showcase every Sunday.

If anything, the lack of choice made our decisions that much faster. Kirk decided on the Caesar Salad (normally $14) and the Roast AAA Alberta Beef Prime Rib (not on the usual menu). I ordered the R.B.B. Soup Creation (regularly $8) and the Pan Seared Salmon Fillet ($27 on its own). I also began my meal with a Mission Ave Mule ($13).

Caesar Salad

For the Caesar Salad, the kitchen refrained from chopping the romaine hearts. Instead, they cut them lengthwise, laying them open and then piling on the dressing, focaccia croutons, shaved Asiago, crispy capers, and grape tomatoes. To finish things off, it was topped with a grilled lemon slice. The juices from that created a charred acidity. I appreciated that the appropriate amount of dressing was used. More often than not, salads either have too much or too little dressing. In the case of Riverbank Bistro it was just right for me. Plus, the ample cheese helped. What kind of gave the Caesar salad a twist was the addition of those grape tomatoes, bringing a pop of tang and sweet here and there.

Roast AAA Alberta Beef Prime Rib

The Roast AAA Alberta Beef Prime Rib was decent. The meat looked to be cooked to a proper medium or medium rare. Yet, I found it to be a bit dry in spots. The rosemary jus was flavourful though, and the smashed potatoes were buttery. I kind of wish there had been more potato. Although, I suppose with a side of Yorkshire pudding, there was already enough starch to go around. Speaking of the Yorkshire pudding, Kirk called it his dessert. Most days he prefers salt to sugar, and I have to agree that Riverbank Bistro’s version is good. It had a crisp outer shell and a fluffy interior with a slight chew, ideal for soaking up leftover gravy. The roasted carrots and turnips were prepared nicely as well.

R.B.B. Soup Creation

The R.B.B. Soup Creation changes all the time, but boy did I luck out that weekend! The chef had made a creamy potato Asiago soup with caramelized onion and bacon. In my opinion, when it comes to soups, I can take or leave a broth. I’m all about an amazing cream soup, and this one was luxurious, to say the least. It was surprisingly smooth. Whatever they did to puree the potatoes, they were undetectable in terms of texture. It was warm, thick and creamy all the way down to the last drop. The flavours of the cheese, onions and bacon melded together perfectly. I’d go back to Riverbank Bistro simply for this.

Pan Seared Salmon Fillet

My main of Pan Seared Salmon Fillet was passable. I will give them props for the fish itself. The cut was large and it was pan seared so that none of the moisture was lost. The fish was succulent and flaky without falling apart too easily. I’m not entirely certain as to how it was seasoned. If I had to guess, I think it was simple salt and pepper with some maple syrup as it looked lightly caramelized on the top. What I wasn’t a huge fan of was the base of the dish, which consisted of an herbed spaetzle along with a bacon and corn succotash. I found the dill heavy handed and the overall taste saltier than I would like. While bites of the noodles seemed to help tone down the brininess, it was still a lot for my palate to take.

Mission Ave Mule

What really assisted with washing away the salt was my Mission Ave Mule. It’s a typical mule cocktail mix with vodka, lime, and ginger. Riverbank Bistro took it up a notch by adding in blueberry. I could clearly taste the fruit in the beverage with every sip, but they also decorate the top of the drink with frozen blueberries as an extra touch. My only wish is that for $13 it came in a bigger cup. I really had to savour that drink slowly.

Key Lime Pie

To cap off our dinner, we decided to share the Key Lime Pie ($10) for dessert. This was plated beautifully on a large white backdrop with colourful dollops of puree and pieces of fruit. It was creative and playful. The pie was delicious with a filling that leaned towards creamy instead of spongy. It was smooth and had a pleasant zestiness. The crust was also different from a basic pie since they incorporated coconut into it giving it a toasty flavour that married well with the key lime.

Despite the initial revelation that their regular menu was not available on Sunday, it turned out to be a pretty good meal. It gave the two of us an idea of the potential that lies in Riverbank Bistro. With the mains, maybe they just had more of an off night since I do believe that improvements are needed. But, wow, did they do a great job with things like their appetizers and dessert. I also think that the service was excellent (aside from one forgetful moment where we were brought our bill prior to our dessert coming out). We’re definitely willing to give Riverbank Bistro another shot as long as we visit on a Tuesday to Saturday instead.

Edmonton Business Review: Awake Coffee House

The cafe side of Awake Coffee House.

I’ve been on a bit of a coffeehouse kick lately. They’re just really great places to go for meetings, and, since I’ve had many a get together over the past month, it’s ideal to have multiple options. One that I visited recently is called Awake Coffee House. Located at 11029 9 Avenue, it’s easily accessible for those on the south side. If coming from the Henday, just exit on 111 Street heading north, and it’ll be the first turn on the right hand side.

When my fiancé and I drove up to the building on a Saturday afternoon, it was incredibly quiet. The parking lot only had a few cars in it. We also immediately noted that it was attached to Twin Brooks Medical Clinic. Upon walking into the actual coffee shop, I did take in the clean, modern space of the cafe, but I also thought that the pharmacy on the other side was a bit odd.

The spacious seating area separates the cafe from the pharmacy on the other side.

The medical clinic has a door that connects into Awake Coffee House, so that patients can easily come in and put through their prescriptions. While that’s convenient, I have to say I’m not super keen on hanging out in a cafe where there’s greater potential of people who have succumb to illness hanging out there. Yet, that is apparently a strategic business decision of the Song sisters who own both the cafe and the pharmacy. As registered pharmacists, they wanted a more welcoming spot for people to wait as their prescriptions were being prepared. While I see it from their side, it’s not exactly my cup of tea.

I really liked the touches of mint/teal throughout.

Luckily, it was pretty empty that day. We were able to sit almost anywhere we wanted to. Some of the tables were more communal. Others were smaller and could be grouped should that be required. They have a suitable selection of beverages. In my case, I ordered a Small Chai Latte ($5), which was presented in a larger than expected simple teal mug. I found that to be a nice touch since the colour matched the rest of the design scheme seen throughout Awake Coffee House — greys on the floor, natural woods on the tables and counter, whites on the seats and lights, and teal/mint on the stools and chair bottoms.

Small Chai Latte

I’ve read mixed reviews about the drinks served at Awake Coffee House with the majority of the negative coming from around the time they opened over a year ago. Most people cited watered down beverages. This was my first and only visit so far; however, based on my Chai Latte, I think they’ve made improvements because it was really good. Not only was the size decent for the price (most places charge a similar amount for this beverage), but it was incredibly flavourful. They certainly didn’t skimp when preparing the latte. It also had a pleasant amount of foam action on the top and they dusted it with an extra helping of spice before serving, adding to the overall taste once it was all stirred in.

There’s a wall of greeting cards near the door.

Awake Coffee House also makes bubble waffles on the weekend! I refrained from getting one this last time. Nevertheless, it’s on my list of things to try when we return. I have my eye on the dessert style Pina Colada Bubble Waffle that I saw on their Instagram page a while ago, so I hope they keep it on the menu. Although I probably won’t be back super often, when and if I do go, I’ll probably stick to weekend afternoons, especially Sundays when the clinic isn’t open. For a germaphobe like me, it’s just preferable. Otherwise, there’s no denying that Awake Coffee House is super cute, and the idea behind it is certainly commendable.