Edmonton Restaurant Review: Old Spaghetti Factory

Place settings haven’t changed for as long as I can remember.

If there are any restaurants I’d be likely to avoid, Old Spaghetti Factory would fit the bill. At the very least, the one at West Edmonton Mall checks all the boxes. There’s almost always a wait to get a table, it can be crowded, and it’s often filled with the din of noisy children. In spite of those downsides, it’s really hard to say no to a fully inclusive meal for under $20 per person or under $15 when it comes from the lunch menu.

Where else can one spend that much and get unlimited bread, a soup or salad appetizer, a main, dessert, and coffee or tea? The answer is a resounding “nowhere.” For that reason, Old Spaghetti Factory has become one of my family’s favourite meeting spots. We’ve been going there more regularly since last year when the restaurant offered holiday deals on their gift cards over Christmas (purchase $25 worth and receive a bonus $10 to be used by mid-March). This year, my fiancé and I received a couple sets and, at the beginning of February, we got together with my parents to redeem the first $35.

Sourdough bread with whipped butters!

We already had plans earlier in the afternoon on the Saturday that we dined, so we ended up arriving just in time to take advantage the lunch specials that run until 4:00pm. My mom and dad had both placed their orders already. They were snacking on a loaf of sourdough and that heavenly whipped garlic butter. Seriously, I don’t even know why they still pass out the regular butter. Do customers even bother using the latter? Between the two options, it’s not even a competition. Whenever our table is cleared by the servers, it is, without a doubt, going to be strewn with pots of unused regular butter that are probably destined for the garbage bin.

Regardless, it didn’t take long for us to get our coffees, teas and starters. Everyone else at the table chose to go with the Minestrone Soup while I decided on the Crisp Green Salad with ranch dressing. The soup has a hearty tomato base seasoned with herbs and filled with conchiglie (shell) pasta and veggies. The salad is a mix of lettuce, red cabbage and julienned carrots. It’s fresh enough, although nothing too special.

For our mains, my dad opted for the Chicken Parmigiana Sandwich with Fries ($11.50), my mom and my fiancé both selected the 6 oz. New York Steak Sandwich ($14.25 each) — hers was medium rare with a side of spaghetti in clam sauce, his was medium served with fries — and I got the Lunch-Size Fettuccine con Pollo ($11.95).

Chicken Parmigiana Sandwich with Fries

Everything looked pretty appetizing. I’m a fan of their regular Chicken Parmigiana, so I assumed that having the breaded chicken topped with marinara sauce, Parmesan and mozzarella cheese in sandwich form would be just as good. Perhaps it would be a bit starch heavy considering the ciabatta bun and the fries, but the fundamentals of the dish would still stand.

The New York Steak Sandwich comes open-faced with the meat sitting atop a slice of garlic bread. Again, it’s quite a starchy dish when the fries or pasta are accounted for. The steak looks large as it covers a decent amount of surface area. However, it’s actually cut thinly, which means the kitchen has to be careful not to overcook it. Despite the meat appearing to be prepared as requested, it was somewhat tough when I had a few bites of my mom’s steak. Honestly, it’s hit or miss at Old Spaghetti Factory whether or not the meat will be okay. I prefer it to be more succulent. Occasionally, that’s what one will get there. Other times, it’ll have more chew. Yet, it’s hard to blame them when it’s such an inexpensive outing.

I’m not entirely sure how I forgot to snap a photo of my Fettuccine con Pollo. Nevertheless, I can describe it. Sautéed chicken and mushrooms are tossed in a tangy white cream sauce with the pasta and then laid in a ceramic dish and topped with mozzarella and cheddar cheese before being baked in the oven. My lunch stayed hot the entire time we were eating. The cheese was gooey and in abundance, and the sauce coated everything evenly. There was more chicken and mushroom than I expected, too.

Spumoni Ice Cream; I almost forgot to take a photo of this, too.

Next up, after our entrées were polished off or packed up, was the dessert. This is my favourite part of eating at Old Spaghetti Factory. Spumoni ice cream — chocolate, vanilla, and pistachio swirl — is kind of tough to come by at the grocery store (I do know that Chapman’s now has a gelato version), so I definitely consider this to be a real treat. It has the right consistency where it shows up at the table perfectly firm. And, for me, the green pistachio portion is what makes it special, so I tend to eat around it and save that flavour for last.

Our receipt decorated by our friendly server.

When I take in everything happening at the restaurant, I can see that it runs like clockwork with staff dancing between tables and chairs, dropping off meals, carrying dishes away and, all the while, they do it with a smile. I don’t think I’ve ever come across an unhappy server at Old Spaghetti Factory. In fact, on this particular day, ours joked around with us. When we got our bill, she’d drawn a giant heart around the total, written a “thank you” at the top of the receipt and stuck a smiley sticker to it as well.

I feel like that receipt is pretty representative of the eatery. Old Spaghetti Factory has been a mainstay in the city for as long as I can remember. Sure, the West Edmonton Mall location may have gotten a facelift a few years back, but it is ultimately the same friendly place with affordable food that people remember. It’s welcoming to anyone and everyone and it will continue to be (as will the Downtown spot) for years to come.

Daily drink specials at Old Spaghetti Factory.

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